• All our pieces are made to order with utmost care and craftsmanship.
• Orders are processed and dispatched within 7-10 business days from the date of order confirmation.
• Once dispatched, you will receive a tracking number to monitor the delivery status of your order.
• Since each piece is made to order, we do not offer refunds on any orders.
• Exchange is available only for size issues and must be requested within 3 days of delivery with photographic evidence. 
• Items must be unused, unworn, and returned in their original packaging to be eligible for an exchange.
• Exchange requests for reasons other than size (such as change of mind or design preference) will not be accepted.
• The customer is responsible for the shipping costs of returning the product for exchange.

For any exchange requests or queries, please contact us at +919810019301 from 9am IST to 6pm IST from Mondays to Saturdays.